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System Analyst IT Technical Support Transition and Knowledge Transfer Manager - Detroit, MI

Quick Facts
Company Name:Global Information Technology
Location:Detroit, MI
Employment Type:Contract
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Description

Job Description

Job Title: System Analyst 6 - IT Technical Support Transition and Knowledge Transfer Manager
Job Location: Detroit, MI (Hybrid)
Job Type: Contract

Job Description:
  • Lead and manage IT transition and knowledge transfer activities

  • Coordinate between vendors, internal IT teams, and business stakeholders

  • Ensure proper documentation, knowledge transfer, and vendor exit compliance

  • Monitor risks, issues, timelines, and deliverables

  • Support operational readiness, security, and disaster recovery planning

  • Participate in Agile ceremonies and project meetings

  • Communicate project status to leadership and stakeholders

Requirement:

  • 5+ years of IT experience with transition/program management

  • 3–5+ years in IT management, technical program management, or operations leadership

  • Experience leading cross-functional and vendor teams

  • Strong communication and stakeholder management skills

Technical Skills:

  • Knowledge of .NET application architecture

  • Experience with Microsoft Azure (App Services, Azure SQL, Storage, Key Vault, Monitoring)

  • Familiarity with Azure DevOps and CI/CD pipelines

  • Understanding of ITIL processes (incident, change, problem management)

  • Experience with cloud and system transitions (on-prem to cloud, vendor to in-house)


Interested candidates can send their updated resumes at jobs@global-itech.com


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